T&C's

Deck Studio – Hire Terms & Conditions

  • All equipment and props remain the property of DECK Studio at all times.

  • Full payment is required prior to collection or delivery.

  • A refundable hire deposit may be required.

  • Deposits will be returned in full provided items are returned on time, complete, and undamaged.

  • Where items are missing or damaged, repair or replacement costs will be deducted from the deposit. Any remaining balance will be refunded.

  • Payment can be made via bank transfer or credit/debit card.

  • The hirer is responsible for the care and insurance of all items from the time of collection or delivery until they are returned to Deck Studio.

  • Any queries, discrepancies, or issues with hired items must be reported within 24 hours of receipt.

  • All items are supplied clean and ready for use.

  • Items returned excessively dirty or requiring additional cleaning (including wax, paint, adhesives, florals, food residue, or similar) may incur a cleaning fee of up to 50% of the hire charge, depending on the work required.

  • All items will be checked upon return. Missing or damaged items will be charged at full replacement cost.

  • Customer-owned items cannot be accepted as replacements.

  • Hire prices are based on a 4-day hire period (Thursday-Monday) unless otherwise agreed.

  • Prices are subject to VAT where applicable.

  • Late returns will be subject to additional hire charges.

  • Extended hire periods are available by prior arrangement and may incur additional fees.

  • All boxes, crates, and packaging supplied must be returned clean, dry, and in good condition. Missing or damaged packaging will be charged at replacement cost.

  • Deck Studio accepts no liability for injury, damage to persons or property, loss of profit, event disruption, or any consequential loss arising from the hire, delivery delays, non-delivery, or use of hired items.

  • Cancellations within 48 hours of the hire date will be charged at 50% of the total hire fee.

  • Cancellations within 24 hours of the hire date will be charged at 100% of the hire fee.

  • Deck Studio reserves the right to amend prices without prior notice.

  • Deck Studio does not provide insurance cover, risk assessments, method statements, or compliance documentation unless agreed in writing.

  • Any refunds issued may be subject to an administration fee.